Foresight is more than predicting what’s next. It’s identifying early signals and linking them to the human behaviors driving change. By studying how people adapt, create, and respond to their environments, organizations can design strategies and solutions that fulfill future needs while staying grounded in reality.

This approach relies on both traditional and unconventional methods, such as interviews with experts and visionaries, observations from industry events, and secondary research, paired with digital ethnography that surfaces new conversations and cultural shifts. The goal isn’t just to identify trends, but also to understand the motivations behind them and what they reveal about evolving needs.

A key learning from this work is that foresight succeeds when organizations are willing to challenge their assumptions. When data and cultural context point in a new direction, the ability to pivot toward what people are already doing or valuing can uncover growth opportunities. Being flexible and responsive ensures that innovation remains human-centered rather than hypothesis-driven.

Equally important is a multifaceted research approach. Diverse qualitative insights capture nuance, while quantitative data scales understanding. Returning to qualitative validation closes the loop, ensuring that what emerges reflects both the “what” and the “why.” This cycle helps teams distinguish between patterns that are local and those that can be applied globally. Artificial intelligence now plays a growing role in this process, accelerating the discovery of patterns across vast data sources.

On this episode of The New Mainstream podcast, Jay Hasbrouck, Senior Staff Researcher at Google and author of Ethnographic Thinking: From Method to Mindset, explores how foresight, research, and AI can transform the way organizations approach innovation.

Walk through any major city in the U.S. and you’ll see it. Consumer demographics are shifting. From local shops to national brands, multicultural communities are driving commerce and key economic trends. Yet, while consumers are evolving, many marketing strategies are not. Too often, multicultural audiences remain an afterthought rather than the center of business growth.

Brands that succeed in multicultural marketing start by recognizing that inclusion is a business imperative, not optional. Data shows that in many regions, net population growth and the dollars that come with it are driven by Hispanic, Black, and Asian consumers. Failing to engage these audiences is a missed opportunity, putting brands at a competitive disadvantage.

For brands that are investing in multicultural marketing, authenticity is foundational. Campaigns that perform best are rooted in local insight and cultural nuance, often brought to life through relatable storytelling and community-driven engagement. For example, influencer partnerships that reflect real family dynamics, humor, and everyday experiences resonate far more deeply than ads simply translated from English. When creative control is shared with culturally fluent voices, brands earn credibility and build relationships.

Technology powers these relationships, offering new ways to reach, engage, and measure audiences. Artificial intelligence, for instance, can help brands understand consumers, but without culturally diverse data, it misses the nuances that define communities. Human insight is critical to ensuring inclusion and minimizing bias.

On this episode of The New Mainstream podcast, Liz Pedraza, Director of Hispanic Marketing at Pinnacle Advertising and President of CIMA Advertising, explores how multicultural insight, data, and authentic storytelling create measurable business impact for brands.

Meet Our Guest:

As a 300%er, Liz’s Mexican, Puerto Rican, and American roots run deep. Growing up proud of her vibrant heritage gave Liz the courage to dream big and find new ways to reach and speak to the Latino consumer. A career spanning over 20+ years of media and strategy experience, including Univision Communications, Telemundo, NBC Universal, iHeart Media and NPR. Liz infuses boldness, drive, and a love for her culture into her work, inspiring others to embrace the beauty, relevance, and opportunity of these key audiences. A thought leader in the industry, Liz continues to weave tales of tradition and forward-thinking into the ever-changing tapestry of Multicultural marketing in the U.S.

At ThinkNow, we believe that understanding people starts with listening and getting beyond data points. By integrating artificial Intelligence (AI) into our online panels, we’re transforming how we capture and analyze open-ended responses in market research.

For years, open-text analysis was a manual, costly, and limited process. Today, AI enables us to process qualitative insights with unprecedented speed and precision, optimizing every stage of the research cycle. With these technologies, we don’t just analyze words; we interpret emotions, tone, and context, uncovering the authentic voice of the consumer that traditional methods often miss.

One of the most significant innovations is the ability to collect responses in audio or video format within the panel. This approach allows participants to express themselves more naturally, adding nuances that written text cannot capture. AI transforms these recordings into structured, automatically coded information, available in real time to analysis teams.

Moreover, machine-learning algorithms can assess the coherence and authenticity of responses, enhancing panel quality and reducing human bias. This results in more reliable, representative insights, especially in multicultural studies where expression and context are key to accurate interpretation.

This convergence of AI and online panels ushers in a new era in research, one where the boundaries between quantitative and qualitative blur, giving way to a faster, smarter, and more human ecosystem of insights.

ThinkNow is also expanding these innovations through synthetic sample, an advanced approach that broadens the reach and representativeness of studies without compromising methodological integrity.

If you’d like to learn more about how AI, online panels, and synthetic sampling are revolutionizing research, click here.

When we launched ThinkNow Audiences, our goal was simple: put multicultural data where media gets bought. We saw a gap between multicultural insights and how those insights were being activated in media buys, so we built a bridge.

Now, that bridge is getting wider, smarter, and faster.

ThinkNow Audiences 2.0 isn’t just a refresh. It’s a strategic evolution in multicultural research and programmatic media buying. We’ve doubled down on contextual relevance, expanded private marketplace (PMP) partnerships, and focused on what matters most to buyers – culturally relevant campaigns that drive top-line results.

From Demographics to Cultural Context

Traditional multicultural targeting has often been limited to high-level demographics, like age, ethnicity, and language. While still useful, those markers alone do not fully reflect how people engage with media or express their identities in 2025.

Today’s audiences are fluid. They move between languages, cultures, and platforms depending on their mood, the moment, and the medium. So, our audience strategy needed to evolve to capture the nuances of today’s consumers.

ThinkNow Audiences 2.0 introduces a new layer of cultural context built around behaviors, affinities, and signals that reflect this complexity, including:

• Spanglish fluency segments
• Cultural content affinity, such as regional music fans, Latin American sports loyalists, or bilingual comedy watchers
• Crossover consumers who blend multicultural identity with general market tastes in streaming, shopping, and social media

By mapping these signals, we’re creating segments that reach not only Latino, Black, and Asian consumers, but also those from other diverse backgrounds. They speak to who they are and what they care about in the moment they’re engaging.

Why Contextual Targeting Matters Now

The loss of cookies has made contextual data more valuable than ever. While much of the industry is still catching up, multicultural audiences have always been more effectively engaged through context, not just identity signals.

We’ve leaned into the shift to contextual by:

• Partnering with publishers that offer culturally-aligned content environments
• Layering survey-based insights into PMP strategies so inventory reflects not just who the user is, but how and where they consume content
• Building cultural contextual bundles around moments like Hispanic Heritage Month, Día de los Muertos, or Black Music Month

In short, we’re shifting from basic audience targeting to authentic audience connection.

PMP: The Quiet Power Play

A big part of our 2.0 rollout has been focused on private marketplace deals, where we’re seeing serious traction. The agencies and brands we work with are looking for:

• Efficiency with better performance per dollar spent
• Trust through inventory with verified cultural alignment
• Customization through the ability to match creative with context

PMPs allow us to deliver all three. They provide our partners with an easy entry point into multicultural activation, eliminating the need to overhaul their entire media strategy.

We’ve seen success working with Hispanic-focused agencies, Black-owned publishers, and general market programmatic buyers who want to reach growth audiences with more intention.

Built with Cultural Integrity

What makes ThinkNow Audiences different isn’t just the multicultural data. It’s how the data is created. Our segments are built on:

• Zero-party data from ThinkNow’s proprietary research panels, real people voluntarily sharing their perspectives
• Cultural nuance layered in by humans, not just algorithms that assign generic labels
• Validated behavioral signals that reflect lived experiences rather than broad modeled assumptions

ThinkNow Audiences is not repackaged, generic data with a multicultural label on it. It’s original and culturally grounded, the result of over a decade of working at the intersection of culture, data, and media.

Looking Ahead

As we move into 2026, we are committed to making it easier for brands to meet multicultural audiences where they are in ways that are important to them.

ThinkNow Audiences 2.0 is a step forward, but it’s also an invitation to the industry to make multicultural marketing, central, not secondary, to data strategy to drive relevance in marketing and media. The future of audience targeting is not just more diverse, it’s more human, and that’s what we’re building for.

Storytelling has long been recognized as a powerful way to bridge differences and build empathy across communities. To advance health equity, stories that transform complex medical terms and statistics into human experiences can break down barriers and even save lives. When people hear from survivors or caregivers who share their culture, language, or background, it fosters trust, a crucial step in opening access and promoting advocacy within historically marginalized communities.

Health equity means people have access to resources specific to their needs, not simply offering the same solution to all. Equality may give everyone a bike, but equity ensures each bike is suited to its rider. In breast cancer care, this distinction is life-saving. Black women in the U.S. are 40% more likely to die from breast cancer than White women, despite similar screening rates. Latina women are often diagnosed later, when treatment options are fewer. These disparities stem not from personal choice but systemic barriers such as language gaps, misdiagnoses, and limited access to culturally competent care.

Addressing these inequities requires intentional, culturally relevant programs that provide wraparound support. Initiatives like patient navigation services, bilingual resources, and financial aid assistance help dismantle barriers and guide patients through overwhelming diagnoses, ensuring they are not left behind. Partnerships with faith communities, advocacy groups, healthcare providers, and media allies are also important in expanding the reach of resources while demonstrating a commitment that extends beyond awareness months.

The future of storytelling in multicultural marketing within healthcare requires authenticity and accountability. Communities expect organizations to listen, act, and show up consistently in ways that align with their values.

In this episode of The New Mainstream podcast, Nikki Hopewell, Director of Multicultural Marketing at Susan G. Komen, shares how storytelling, equity, and authentic partnerships intersect to advance breast cancer awareness and care.

The flu season is an annual reminder that personal health decisions often have broader consequences. New ThinkNow research on U.S. attitudes toward flu vaccination shows that while just over half of adults received the flu shot in 2024, fewer plan to do so in 2025. This trend is concerning, not only for individuals but for communities that rely on high vaccination coverage to reduce transmission.

Download the report here.

Shifting Intent to Vaccinate

The survey, conducted among a nationally representative sample of 1,500 adults, found:

• 55% of respondents received the flu vaccine in 2024. Uptake was highest among Hispanics, Asians, and Boomers, and lowest among non-Hispanic Whites and Gen Xers.
• Among those who skipped the vaccine in 2024, four in five do not plan to get one in 2025. This suggests that hesitancy is persistent, especially among older adults.
• Convenience is not the main issue. Over 70% of those who do not intend to vaccinate say they would still refuse even if the shot were offered in more places, such as grocery stores or community centers.

The most common reasons for declining the flu shot are rooted in personal health perceptions: believing it is unnecessary, rarely getting sick, or having never had the flu. Concerns about side effects and doubts about effectiveness also remain.

The Role of Trusted Voices

Doctors and healthcare providers continue to be the most trusted influencers for flu shot decisions across all groups. Younger adults, particularly Millennials, also rely heavily on family, friends, and personal research. This suggests that messages about flu vaccination must be reinforced through both medical professionals and personal networks.

Why Vaccination Matters for the Common Good

Getting a flu shot is not only a personal health decision but also a civic responsibility. The flu spreads easily, and one person’s illness can quickly become another person’s hospitalization. In fact, from 20,000 to 50,000 people die from flu-related respiratory illnesses in the U.S. each year. Choosing vaccination protects the vulnerable: infants too young for vaccination, older adults, and individuals with weakened immune systems.

Vaccination also reduces the burden on hospitals, keeps workplaces and schools safer, and contributes to a healthier and more productive society.

CDC Recommendations

The Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older get a flu vaccine every season. This guidance includes people who are healthy and those with chronic health conditions. Certain groups face a higher risk of flu-related complications and should prioritize vaccination:

• Adults aged 65 and older
• Young children, especially under age 5
• Pregnant women
• Individuals with chronic medical conditions such as asthma, diabetes, and heart disease

The CDC also recommends that vaccination occur by the end of October each year, although getting the shot later in the season still provides valuable protection.

Conclusion

The ThinkNow findings underscore a troubling reality: intent to get the flu vaccine is declining, even as experts stress its importance. Vaccination is an act of personal protection, but it is also an act of community care. By getting the flu shot, individuals shield themselves from illness and help prevent spreading it to others.

The message is clear. Flu vaccination is about more than avoiding a week of discomfort. It is about protecting families, coworkers, neighbors, and communities. The flu shot is one of the simplest, most effective steps we can all take for the common good.

Download the report here.

In today’s global marketplace, data has become the single most valuable asset for businesses. Every strategic decision, whether it’s a new product launch, entering a new market, or refining customer experience, is anchored in insights drawn from quantitative research. But here’s a reality check. The accuracy of research is only as strong as the panel it draws from.

That’s where proprietary panels enter the conversation.

Many organizations rely on third-party sample providers, but an increasing number are realizing that owning a proprietary panel can serve as a strategic driver of competitive advantage. Here’s why.

1. Data Integrity

Third-party panels are convenient, but they come with risks, including duplicate respondents, fraudulent behavior, and a lack of transparency in recruitment. In a world where online fraud has become increasingly sophisticated, depending solely on external sources can expose your research to inaccuracies that undermine decision-making.

A proprietary panel, however, gives you control over respondent recruitment, profiling, and validation. You know exactly who is in your panel, where they come from, and how they’ve been verified. This control significantly reduces noise in the data and ensures the insights you’re analyzing are authentic.

2. Consistency Across Studies

When organizations conduct research over time to track brand health, consumer sentiment, or product adoption, consistency is critical. If the respondent pool changes dramatically between waves of a study, the insights can become blurred or misleading.

Proprietary panels allow businesses to maintain a consistent respondent base. This makes longitudinal studies more reliable and will enable you to compare data points over time with confidence. For a multinational organization, that consistency can be the difference between identifying a true trend and chasing a data anomaly.

3. Enhanced Quality Through Profiling

A proprietary panel isn’t just a list of random respondents. It’s a dynamic database of deeply profiled individuals. You can segment by demographics, purchase behavior, attitudes, or any niche criteria that matter to your research.

This level of profiling enables businesses to conduct highly targeted studies, ensuring that respondents are genuinely relevant to the research question. For example, suppose you’re testing messaging for an electric vehicle campaign in Latin America. Your proprietary panel can instantly identify urban professionals considering EVs in Mexico City or São Paulo rather than relying on the broader, less-specific pools of third-party providers.

4. Global Representation and Cultural Nuance

In cross-border research, one of the biggest challenges is capturing cultural nuance. Localized behavior, language, and attitudes can shift how respondents interpret survey questions. Proprietary panels built with a global footprint solve this by ensuring representation across diverse regions and markets.

By owning the panel, you’re not just sampling “a group of consumers,” you’re cultivating communities in specific regions. This enables stronger localization of surveys, leading to greater cultural accuracy and deeper insights into how consumer behavior varies between regions, such as Southeast Asia and Western Europe.

5. Trust and Engagement Over Time

Respondents who join proprietary panels often build a relationship with the brand or research firm. With regular communication, fair incentives, and transparent practices, you cultivate trust.

This trust translates into higher engagement and reduced dropout rates during surveys. Respondents are more likely to provide thoughtful, accurate responses because they feel part of something consistent rather than a one-off transaction.

In contrast, third-party respondents often treat surveys as “quick clicks for cash,” leading to rushed or careless responses that weaken the data.

6. Cost Efficiency in the Long Run

Given the specificity, building a proprietary panel might seem expensive. Recruitment campaigns, incentive management, and panel technology platforms all add up. But over time, however, the economics become clear:

• Lower dependency on external vendors
• Higher recontact rates (reducing cost per complete)
• Improved quality of responses (reducing wasted spend on cleaning poor data)

Ultimately, proprietary panels don’t just protect data quality, they also protect budgets. For companies conducting frequent research, the ROI compounds quickly.

7. A Competitive Edge in the Global Market

Every business is looking for an edge. Owning a proprietary panel sends a clear message to clients, investors, and stakeholders that you’re serious about data integrity.

It positions your organization as a leader that doesn’t just “buy insights” but invests in building a robust and trustworthy ecosystem to generate them. Industries such as consumer insights, healthcare, and financial services find this invaluable.

Moreover, in the era of AI-driven analytics, having clean, high-quality proprietary panel data also future-proofs your business. AI is only as smart as the data it’s trained on. Proprietary panels ensure that the data feeding your models is trustworthy.

Final Thoughts

In the rush to gather insights quickly, many organizations fall into the trap of over-relying on third-party panels. While they have their place, the risks of fraud, inconsistency, and lack of transparency can erode the foundation of decision-making.

Investing in a proprietary panel is a strategic move that builds an organization’s credibility by avoiding these pitfalls and providing accurate insights that reflect the voice of the consumer. If accurate quantitative research data fuels growth, proprietary panels are the engines that ensure the journey is reliable.