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The World in One City: Why Los Angeles Will Decide Whether Brands Win or Lose in 2026

Los Angeles is entering a three-year period unlike anything in marketing history. Between the 2026 World Cup, 2027 Super Bowl, and 2028 Olympics, billions in brand investment will flow through a single city. But while the attention and spending will be unprecedented, most marketers are still planning for L.A. using outdated assumptions.

ThinkNow’s new study, The World in One City, challenges those assumptions. The data shows that Los Angeles is not just diverse. It is structurally, culturally, and demographically different from any other U.S. market. And in 2026, brands who fail to recognize these differences will waste significant resources.

Key findings:

  • More than half of Angelenos believe their city represents the future of the United States
  • Only 37 percent feel accurately represented in advertising
  • Nearly 70 percent say everyday diversity defines what L.A. is
  • Trendsetting power is strongest in entertainment, food, fashion, music, and fandom
  • Civic pride is high, but expectations of authenticity are even higher

If your brand treats L.A. like any other market, you will miss what truly drives cultural relevance and performance here. The city already lives in the demographic future the rest of the country is moving toward.

The complete findings are available in ThinkNow’s new strategic mini-report, including:

  • Detailed identity insights
  • Representation and authenticity expectations
  • Trendsetting categories to prioritize
  • Event-year behaviors tied to the World Cup, Super Bowl, and Olympics
  • What this means for marketing, media, and creative strategy

Download the report to see the real Los Angeles, and to build campaigns that perform in 2026 and beyond.

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Alcohol Consumption in 2025: How Health, Home, and Generational Shifts Are Reshaping Drinking Habits

Alcohol consumption in the United States continues to evolve, shaped by health concerns, economic pressure, and changing social norms. ThinkNow’s 2025 Alcohol Consumption Report, based on a nationally representative survey of U.S. adults age 21+, offers a clear picture of how, where, and why people are drinking today—and how those behaviors vary sharply by generation and cultural background.

Download the full report here.

Millennials Remain the Most Engaged Drinkers

Across generations, Millennials stand out as the most active alcohol consumers. They are the most likely to drink weekly or more often and show the highest participation across nearly every beverage category, including beer, wine, cocktails, hard liquor, and hard seltzers. Unlike older cohorts, Millennials’ drinking occasions span both everyday relaxation and special celebrations, reinforcing their role as the industry’s most versatile consumer segment.

Gen X follows closely behind in frequency, while Boomers show steadier, less variable habits. Gen Z, in contrast, is notably less likely to drink frequently and more likely to report cutting back altogether.

Drinking Has Shifted Home

Regardless of age or ethnicity, alcohol consumption is now primarily an at-home activity. Nearly three-quarters of drinkers say they most often consume alcohol at home, far exceeding restaurants, bars, or social gatherings. This shift reflects lasting changes from recent years, including cost control, convenience, and lifestyle reprioritization.

While Millennials remain the most likely to associate drinking with celebrations, Gen Z is the least likely to drink at home, suggesting a looser attachment to alcohol as a routine behavior rather than a default social accompaniment.

More Consumers Are Drinking Less Than More

A critical takeaway from the report is that moderation is rising. More adults report decreasing their alcohol consumption over the past year than increasing it. Health and financial considerations dominate the reasons for cutting back, with improvements in physical health and saving money cited most often.

These motivations vary by age. Younger adults, especially Gen Z, are more likely to consciously reduce consumption, while Boomers largely report no change, indicating that habits stabilize with age.

Among Millennials specifically, avoiding hangovers is a disproportionately strong driver of reduced drinking, highlighting growing awareness of alcohol’s short-term physical costs even among heavy participants.

Stress Still Drives Increases

For those who are drinking more, stress is the dominant factor. Roughly half of adults who increased their alcohol consumption cite stress or anxiety as the primary reason, followed closely by discovering new beverages they enjoy. Socializing more often and having greater disposable income also contributes to a lesser extent.

This contrast, health-driven reduction versus stress-driven increases, underscores the polarized role alcohol continues to play: both a potentially unhealthy choice and a coping mechanism.

Preferences Are Changing, Especially Among Younger Drinkers

About half of alcohol consumers say their preferences have changed in the past year, whether in brands, flavors, or beverage types. These shifts are most pronounced among younger consumers, particularly Gen Z and Millennials, who are far more likely than older adults to experiment.

Two-thirds of drinkers overall say they are open to trying new brands or flavors, but openness declines sharply with age. Boomers overwhelmingly prefer familiar options, while Millennials and Gen X occupy a middle ground between exploration and brand loyalty.

What Drives Purchase Decisions

When buying alcohol, trusted brands and social enjoyment matter most across the board. Affordability, alcohol content, and perceived quality also rank highly. However, Millennials consistently evaluate more factors than any other generation, placing greater emphasis on brand prestige, recommendations, packaging, and trend relevance.

This suggests a more complex decision-making process, where functional attributes and social signaling intersect, especially for younger and mid-aged consumers.

Global Events Matter More Than Expected

Just over one-third of alcohol consumers say global events, including economic shifts or trade changes, have a moderate or significant impact on their access to or preference for imported alcohol. Sensitivity to global influence is highest among Asians, Gen Z, and Millennials, indicating that international supply chains and pricing dynamics increasingly shape consumer choice.

The Bottom Line

Alcohol consumption in 2025 is defined by moderation, experimentation, and context. Consumers are not abandoning alcohol, but they are thinking more carefully about when, why, and what they drink. Health concerns are pushing behavior in one direction, while stress and discovery pull in another. For brands and retailers, understanding generational and cultural nuance is central to staying relevant in a market that is becoming more selective, more intentional, and more fragmented.

Download the full report here.

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The Hidden Market Impact of Immigration Raids: Critical Signals for Brands in 2025

A New Landscape: Immigration Raids as a Market Force

In 2025, immigration raids have evolved from isolated political events into a broader economic, cultural, and emotional force reshaping how Americans shop, work, and trust institutions. The ThinkNow Immigration Raids Impact Study shows that the effects extend far beyond undocumented individuals: Hispanic, Asian, Gen Z, Millennial, and even affluent U.S. households are experiencing shifts in spending, well-being, and brand expectations.

For brands, understanding this environment is not optional. It is essential for anticipating changes in demand and protecting business health.

Download the full report here.

About the Sample: A Comprehensive Look at the U.S. Consumer

The study is based on a representative sample of 1,500 U.S. adults, balanced across gender, ethnicity, region, and generation. This diversity allows us to capture both direct and indirect effects of immigration raids and to understand how different groups react emotionally and economically.

This breadth provides brands with a reliable foundation for strategic planning, market segmentation, and message development.

Hispanic America: The Economic Engine Under Pressure

The impact is especially pronounced among Hispanic Americans, a segment whose purchasing power has reached $4 trillion in 2025—larger than India’s entire economy. Hispanic households are bigger, more multigenerational, increasingly educated (18.8% hold college degrees), and continue to drive workforce expansion: in 2023 alone they added 820,000 new workers, offsetting a decline of 560,000 among non-Latinos.

Yet this economic engine is being constrained at its core.
Forty-five percent of Hispanic households have reduced spending due to fear of ICE activities, and 44% are avoiding public places including restaurants, retail stores, entertainment venues, and service businesses. For brands, this is a clear signal that immigration-related fear is reshaping demand in categories that rely on foot traffic, discretionary spending, and in-person engagement.

Fear as an Economic Variable: How Consumer Behavior Is Shifting

Fear is becoming a measurable economic force. Nationally, 37% of Americans are delaying major purchases, and among those earning $100K+, the number rises to 45%. This means that immigration raids are not a “niche issue” affecting only certain communities; they are creating a climate of caution that slows consumption across socioeconomic groups.

Brands that misinterpret this slowdown as a marketing issue rather than an emotional and sociopolitical one risk misallocating budgets, inventory, and forecasting assumptions.

National Identity and Optimism: A Decline with Market Consequences

The emotional impact is profound. In just one year, pride in being American among Hispanics dropped from 77% to 54%, and belief in the American Dream fell from 66% to 44%. These declines reflect more than opinion shifts—they signal reduced optimism, which is strongly correlated with consumer spending, risk tolerance, and brand engagement.

For brands, this underscores the need for communication grounded in empathy, stability, and emotional intelligence.

What Consumers Expect from Brands: Leadership, Not Silence

Despite political polarization, public opinion on immigration is more nuanced than headlines suggest. Sixty-four percent of Americans support allowing undocumented immigrants to stay with a path to legal status, while only 29% support deportation.

This matters because consumers increasingly expect brands to reflect their values. Among Hispanics, trust in national brands has fallen sharply to just 18% positive, and 53% believe brands should publicly oppose immigration raids. In 2025, silence is no longer neutral—it is interpreted as a stance.

A Shift in Seasonal Spending: Holiday Anxiety Reflects the Climate

The emotional and financial tension is already influencing key retail moments. This year, only 17% of Americans plan to spend more during the holidays, while 25% plan to spend less. For Hispanics, the share planning to increase holiday spending is half of what it was in 2023, signaling anxiety directly tied to the immigration environment.

Brands must integrate emotional and political context into seasonal planning, not just historical purchasing behavior.

What Brands Must Do: Expanded Strategic Lessons from the Study

The ThinkNow Immigration Raids Impact Report 2025 makes it clear that immigration raids are not just humanitarian or political events—they are market signals. The following strategic lessons highlight what brands should do now to protect equity, maintain relevance, and build trust.

  1. Rebuilding trust requires actions—not just messaging

    With trust among Hispanics falling to 18%, consumers are no longer persuaded by surface-level statements about diversity or inclusion. They expect brands to demonstrate real empathy through transparent actions, internal policies, and community partnerships. In a moment when public institutions have lost credibility, corporations that act with clarity and responsibility can become anchors of stability for consumers seeking reassurance.

  2. Empathetic communication is now a core market strategy

    The study shows that fear—not preference or need—is driving spending reductions across key demographics. When consumers are anxious, the tone and humanity of brand communication matter as much as functional benefits. Brands that acknowledge how people feel and communicate safety, stability, and respect can strengthen connection and influence decision-making at a time when emotional state outweighs rational logic.

  3. Brands must speak clearly—silence is also communication

    With 53% of Hispanics expecting brands to oppose immigration raids publicly, the data reveal an explicit desire for corporate leadership. In 2025, not taking a stance is still a stance. Brands don’t need to become political actors, but they do need to articulate their values. Communicating support for diverse communities and advocating for dignity and fairness resonates deeply—and builds long-term loyalty.

  4. Cultural intelligence must be integral—not an add-on

    Declines in national pride (77% to 54%) and belief in the American Dream (66% to 44%) show that consumer identity is shifting. Brands that integrate cultural insight—not just demographic data—into strategy will better anticipate behavioral changes. Understanding how migration, politics, identity, and belonging shape daily life allows campaigns to remain relevant and products to meet real needs.

  5. The future of loyalty will be cultural, emotional, and strategic

    The study makes one truth clear: culture and emotional state are economic variables. Brands that interpret these signals will develop more resilient strategies, deeper consumer relationships, and sharper market advantages. Loyalty will increasingly hinge on whether consumers feel understood, respected, and supported. A brand that stands with its audience in uncertain times becomes a brand that endures.

In the end, the data reveals a simple truth: immigration raids are reshaping the U.S. consumer landscape in ways brands can’t afford to ignore. Fear, identity, and cultural tension are now powerful market forces, influencing everything from daily purchases to long-term brand trust. Companies that respond with empathy, clarity, and cultural intelligence won’t just navigate this moment—they’ll emerge stronger, more relevant, and better aligned with the consumers who are defining America’s future.

For full insights, demographic deep-dives, data visualizations, and category-specific implications, download the ThinkNow Immigration Raids Impact Report 2025.

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Rethinking Gen Z: Why Culture, Not Language, Is the New Core of Multicultural Marketing

As brands navigate a fast-changing consumer landscape, one truth has become impossible to ignore: Gen Z is rewriting every rule of multicultural marketing. For years, language served as the primary indicator of culture, especially in Hispanic marketing, but new data from Culture Decoded, a study by ThinkNow and LatiNation, shows that those assumptions no longer hold.

Spanish as identity marker is declining. Culture is rising. And Gen Z expects brands to understand the difference.

In an era where identity is fluid, multi-layered, and shaped by digital environments, brands must rethink how they connect with young multicultural audiences or risk losing relevance.

Identity Is Growing, and Culture Is Leading the Way

According to the study, identification with Latino culture is increasing, even as Spanish usage declines in U.S. households. Gen Z is redefining identity:

  • They stack identities
  • They choose elements of their heritage selectively
  • And they express culture in the moment, not in the same ways previous generations did

This shift reflects a broader trend: Culture is no longer tied to language. It's tied to lived experience, digital ecosystems, and global connectedness.

That's why Gen Z today can engage deeply with Bad Bunny, K-pop, Afro-Latino creators, and English-language soccer broadcasts with equal passion. Being multicultural isn't "Latino vs. non-Latino." It's cultural fluidity.

Authenticity Is the New Brand Differentiator

Gen Z has an extremely sharp radar for detecting inauthenticity. They instantly recognize when something feels forced or superficial.

The data shows:

  • 87% detect inauthentic ads instantly
  • 67% want authentic representation
  • 59% reward brands that acknowledge heritage

Brands that treat culture as a box to check, especially during heritage months, lose credibility. Gen Z wants something deeper: creators with real lived experiences, content informed by cultural insights, and storytelling that feels relevant to right now.

As Oscar Padilla of LatiNation says: "Culture first. Language is secondary."

Creators and Cultural Strategists Are Essential, Not Optional

One of the clearest takeaways from the podcast: brands cannot do this alone. Authenticity requires collaboration.

LatiNation's success with shows like Desmadre demonstrates why:

  • English-language content
  • Spanglish moments
  • Latino cultural cues
  • Distribution across radio, social, streaming, and linear TV

The formula works because creators bring context, nuance, and credibility that brands cannot generate internally.

For marketers, this means shifting from "content production" to co-creation.

Gen Z Lives in a 360° Media Environment – Brands Must Keep Up

Reaching this generation isn't about choosing between TV, social media, digital audio, or streaming. Gen Z uses all of it, often at the same time.

They may watch an English-language soccer match, comment on it on TikTok, follow the creators on Instagram, and then listen to the podcast afterward.

This makes cross-platform cultural consistency essential. The question isn't "Where do we reach Gen Z?" but rather "How do we show up authentically wherever they are?"

In this episode of The New Mainstream Podcast, Mario Carrasco, Co-Founder of ThinkNow, spoke with Oscar Padilla, Head of Digital Innovation & Growth at LatiNation, about these topics and more.

We invite you to listen to the full episode to dive deeper into identity, authenticity, cultural evolution, and how brands can genuinely connect with Hispanic Gen Z.

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New DBE Rules: What They Mean and How to Write Your Disadvantaged Narrative

When the SBA changed its 8(a) program in 2023, many small business owners were caught off guard. For decades, race and gender were presumed indicators of social disadvantage. That changed overnight. Suddenly, every applicant had to write a personal narrative explaining how they experienced disadvantage in education, employment, or business. Back then, I wrote about how the change required applicants to submit a personal narrative to stay in the 8(a) program.

Now the U.S. Department of Transportation (USDOT) has followed the same path. Their new Interim Final Rule removes race and gender as automatic indicators of disadvantage for the Disadvantaged Business Enterprise (DBE) program. Every firm, new or existing, must now prove individual social and economic disadvantage through a written statement and financial documentation.

This change affects every DBE-certified firm in the country. Agencies like LA Metro have already paused setting DBE contract goals while they reevaluate firms under the new rules. It is the same process SBA went through with 8(a), and the same lessons apply.

What Happened with SBA’s Change

When the SBA rule first came out, it required every 8(a) applicant to write a personal narrative describing specific examples of discrimination that caused professional or financial harm. Most of us had never written anything like that before.

At ThinkNow, a 100% Hispanic-owned firm, we had to describe moments in our lives that shaped how we were treated in education, employment, and business. Writing those examples was not easy, but it was revealing. The process made clear how bias and systemic barriers had influenced our journey as Latino business owners in an industry that is still overwhelmingly non-Hispanic white.

In the end, the SBA was not asking for emotion. They wanted evidence. They wanted a clear cause-and-effect between a moment of discrimination and a tangible setback. That same approach now applies to the DOT’s DBE program.

What DOT’s Change Means for You

The new DOT rule eliminates the presumption that minorities or women are socially and economically disadvantaged. Everyone must now demonstrate their disadvantage through specific, documented examples.

If you are certified as a DBE, you will need to prepare to requalify. If you are applying for the first time, your narrative will determine whether you are approved.

The good news is that you can write a strong narrative by being factual, specific, and clear about how discrimination has affected your career or business.

How to Write a Strong Disadvantaged Narrative

The SBA format used for the 8(a) program is the best starting point for the DOT’s new rules. It requires two detailed examples of discrimination that had a negative effect on your professional life. Each example should include:

  1. When it happened
  2. Where it happened
  3. Who was involved
  4. What happened
  5. Why it was discriminatory
  6. How it caused harm

Here’s how it looks in practice:

“On [date], I applied for a position at [xxxx]. Another applicant, who was not [Hispanic/African American/Female/etc], and I had nearly identical qualifications and prior work experience. After the interviews, he was offered a front-of-store sales associate position with higher pay and commission opportunities, while I was offered a lower-paying stockroom job. When I asked about the difference, I was told that customers “relate better” to certain employees. That decision limited my income and delayed my ability to support myself financially at a critical point in my life.”

That one paragraph includes everything the agencies look for: time, place, cause, and impact.

Write two examples like that, ideally from different areas such as education, employment, or business. Avoid vague statements like “I have always faced discrimination.” Instead, focus on specific events that changed the direction of your life or business.

Connect Each Story to a Measurable Outcome

For each example, explain how the discrimination caused real harm. This could include:

  • Lost income or promotions
  • Denied contracts or partnerships
  • Difficulty obtaining credit
  • Delayed business growth

The reviewers are not judging how you felt. They are evaluating whether discrimination had a material effect on your professional advancement.

End on a Forward-Looking Note

Close your narrative by showing perseverance and commitment to growth. The SBA and DOT both value evidence of resilience. Make it clear that, despite barriers, you continue to build your business and contribute to your community.

Through ThinkNow, we built a multicultural insights firm that challenges the very barriers we experienced. Our goal is to ensure that the next generation of diverse entrepreneurs does not face the same obstacles.

Final Thoughts

Both the SBA and, now, the DOT have adopted a race-neutral standard that requires every applicant to tell their own story. This may seem like a burden, but it also gives business owners the power to define their own experience in their own words.

If you are preparing to reapply or renew your certification, take the time to write a clear and honest narrative. Be specific. Be factual. And remember, this is your opportunity to show the path you’ve walked and the strength it took to get here.

You can read more about the SBA’s 2023 change on our blog at ThinkNow.com/blog.

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Decoding the Relationship Between Gen Z and the U.S. Military

Gen Z, now between the ages of 13 and 28, has had very different life experiences than the Millennials that preceded them. Many of them were children during the financial fallout of the Great Recession and navigated adolescence during the COVID-19 pandemic, all formative experiences that have shaped their values, beliefs around work, and their place in society. Since many of them are still charting their career paths, ThinkNow set out to understand how this generation perceives service in the U.S. armed forces.

Our latest study surveyed a nationally representative sample of 476 Gen Z adults (ages 18–24) to uncover what motivates or discourages them from serving, and to explore how these perspectives differ across cultural backgrounds.

Download the Full Report

Familiar and Open-Minded

While most of Gen Z was too young to have served during the U.S. wars in Iraq (2003-2011) and Afghanistan (2001-2021), four out of five Gen Z respondents know someone who has served in the military, whether a family member or friend. This familiarity appears to be creating a foundation of respect and recognition for military service with half of Gen Z holding a favorable view of the U.S. military overall.

Willingness to Join

This familiarity and positive opinion may be responsible for roughly three in ten Gen Z adults saying they would consider joining the military. That is higher than was seen towards the end of the Middle Eastern wars. Ten years ago, Department of Defense tracking polls showed youth interest levels averaging between 13-16%. In comparison, today’s 30% represents a significant increase in openness to service among young Americans.

Career-Minded and Purpose-Driven

For those considering enlistment, the top motivators are career growth, education benefits, and skill development. Gen Z sees military service as both a path to purpose and to opportunity. They value discipline, teamwork, and leadership, but also want clear evidence that their commitment will lead to tangible outcomes in civilian life.

Cultural and Gender Nuances

Interest varies across groups. Men lean toward the Marine Corps, while women favor the Air Force. Non-Hispanic Whites express the strongest overall favorability, while Hispanic and African American respondents are somewhat less likely to have close family ties to service. Recognizing these nuances allows for more authentic, culturally relevant communication.

The Role of Incentives

Among those uncertain about joining, higher pay, stronger benefits, and guaranteed post-service employment stand out as the top motivators. These are practical, achievable levers that can further expand the pool of interested young adults.

The Takeaway

Gen Z’s willingness to consider military service is a bright spot in a decade-long trend of declining youth engagement. Their 30% interest rate signals renewed openness and suggests that the right combination of purpose, opportunity, and security can attract a new generation of service-minded Americans. Understanding what drives Gen Z’s choices helps not only the military but any institution seeking to connect with a generation that values authenticity, balance, and progress.

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Flu Vaccination in 2025: Protecting Ourselves and Each Other

The flu season is an annual reminder that personal health decisions often have broader consequences. New ThinkNow research on U.S. attitudes toward flu vaccination shows that while just over half of adults received the flu shot in 2024, fewer plan to do so in 2025. This trend is concerning, not only for individuals but for communities that rely on high vaccination coverage to reduce transmission.

Download the report here.

Shifting Intent to Vaccinate

The survey, conducted among a nationally representative sample of 1,500 adults, found:

  • 55% of respondents received the flu vaccine in 2024. Uptake was highest among Hispanics, Asians, and Boomers, and lowest among non-Hispanic Whites and Gen Xers.
  • Among those who skipped the vaccine in 2024, four in five do not plan to get one in 2025. This suggests that hesitancy is persistent, especially among older adults.
  • Convenience is not the main issue. Over 70% of those who do not intend to vaccinate say they would still refuse even if the shot were offered in more places, such as grocery stores or community centers.

The most common reasons for declining the flu shot are rooted in personal health perceptions: believing it is unnecessary, rarely getting sick, or having never had the flu. Concerns about side effects and doubts about effectiveness also remain.

The Role of Trusted Voices

Doctors and healthcare providers continue to be the most trusted influencers for flu shot decisions across all groups. Younger adults, particularly Millennials, also rely heavily on family, friends, and personal research. This suggests that messages about flu vaccination must be reinforced through both medical professionals and personal networks.

Why Vaccination Matters for the Common Good

Getting a flu shot is not only a personal health decision but also a civic responsibility. The flu spreads easily, and one person’s illness can quickly become another person’s hospitalization. In fact, from 20,000 to 50,000 people die from flu-related respiratory illnesses in the U.S. each year. Choosing vaccination protects the vulnerable: infants too young for vaccination, older adults, and individuals with weakened immune systems.

Vaccination also reduces the burden on hospitals, keeps workplaces and schools safer, and contributes to a healthier and more productive society.

CDC Recommendations

The Centers for Disease Control and Prevention (CDC) recommends that everyone 6 months and older get a flu vaccine every season. This guidance includes people who are healthy and those with chronic health conditions. Certain groups face a higher risk of flu-related complications and should prioritize vaccination:

  • Adults aged 65 and older
  • Young children, especially under age 5
  • Pregnant women
  • Individuals with chronic medical conditions such as asthma, diabetes, and heart disease

The CDC also recommends that vaccination occur by the end of October each year, although getting the shot later in the season still provides valuable protection.

Conclusion

The ThinkNow findings underscore a troubling reality: intent to get the flu vaccine is declining, even as experts stress its importance. Vaccination is an act of personal protection, but it is also an act of community care. By getting the flu shot, individuals shield themselves from illness and help prevent spreading it to others.

The message is clear. Flu vaccination is about more than avoiding a week of discomfort. It is about protecting families, coworkers, neighbors, and communities. The flu shot is one of the simplest, most effective steps we can all take for the common good.

Download the report here.

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