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The Evolution of Online Sample In A Post-COVID World

If passenger volume at airports across America is any indication, domestic travel in the U.S. is rebounding from the pandemic, a hopeful sign that COVID-19 is in our rearview.  But it's not just air travel that winks at a return to normalcy.  Millions of Americans are vaccinated, and the majority of states have lifted restrictions. Madison Square Garden, for example, experienced its first sold out concert since the onset of the pandemic when the Foo Fighters took to the stage on June 20th  to play for vaccinated fans, an impressive feat considering New York's struggle to contain the virus in 2020. Other industries are powering back as well, like the online sample industry. (more…)

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LGBTQ+ Consumers Lag In Achieving Financial Security Data Shows

This past year, the murders of George Floyd and Breonna Taylor sparked discussions around racism and inequality in America, prompting calls for social justice. Social injustice, however, is not limited to the inexcusable deaths of unarmed black and brown Americans. Disparities in financial resources also poke holes in the American Dream and keep many Americans struggling to get above the poverty line. While exploring the ThinkNow ConneKt platform, we discovered the LGBTQ+ community is a victim of financial inequality. (more…)

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The Importance of Inclusivity in Product Development

Customer expectations are much higher in 2021. Today’s empowered consumers know who they are, expect brands to understand their needs, and use their social currency to influence perception in favor of or against brands. Enlightened brands listen, build intelligence, and use those insights to make products more attractive to buyers.

Product Managers play a vital role in bringing new products to market. They work with R&D to develop the product and create strategy and oversee the tactical execution of that strategy. (more…)

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Diversity & Inclusion: The Impact on Consumer Purchase Intent

It’s Pride Month! Every year, in June, LGBTQIA+ communities worldwide celebrate the freedom to be authentically and unapologetically who they are. City streets erupt in festive expressions of Pride as enthusiastic, and often costumed patrons attend parades, concerts, and festivals decorated with brightly colored rainbow flags, streamers, and confetti. But the celebration doesn’t just bring people together for a good party. Instead, it shines a light on an underrepresented community, like other minority groups, who have struggled to be seen, heard, and included for generations. (more…)

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Marketing to Upwardly Mobile Hispanics: Culture Still Matters

Miami is quickly becoming the next Silicon Valley. Fueled by the tech explosion permeating South America and corporate America’s waning interest in settling out west, Miami has become a bustling hub for upwardly mobile Hispanics.

Tech companies looking to put down roots in the coastal city are either looking to secure tech talent or are scouting locations to set up shop, or both. The result, an empowered Hispanic base with the disposable income to buy what they want and need to support multigenerational households or, in some cases, extended family in their countries of origin. (more…)

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COVID-19 Post Pandemic Online Sample

After months of uncertainty, many Americans are cautiously optimistic about saying farewell to COVID-19. Mask mandates have either expired or are set to expire soon, and vaccines are available to anyone ages 12 and older who wants one. Slowly, the country is starting to awaken, and with it, sample companies are assessing where we go from here.

For 15 months, the online sample industry adapted its business strategy to the pandemic reality. Traditional in-person focus groups shifted online, and online surveys were the gold standard. (more…)

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Online DIY Sample Tools, Not A Fit For Most

The concept of “do-it-yourself” may bring to mind images of re-tiling the bathroom floor or reseeding the lawn. But DIY goes far beyond home improvement projects. About five years ago, online do-it-yourself sample tools began trending. Sample companies would create these tools for clients at little to no charge to facilitate sample buying. However, it wasn’t long before clients realized, like many of us who’ve tried to tile a floor, it may look easy, but looks can be deceiving. (more…)

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