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Resources & Relationships: Empowering Diverse Talent

Modern-day corporate America has a uniform – typically white, male, and of certain affluence and political view. However, diverse talent across the board is calling for a new lens that promotes diversity, equity, and inclusion initiatives both within and outside of organizations.

Marketers and researchers of color, for example, seek equity in pay and more seats at the table, as well as equal opportunity. (more…)

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Redefining Identity: New Rules for Sampling in Market Research

How consumers choose to identify is changing, breaking away from conventions historically used to categorize and hypothesize about who people are and how they live their lives. Yet, traditional constructs aren’t keeping pace with the evolution of identity and leaves no room for the grey areas an increasing number of consumers choose to live in. (more…)

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The Jig Is Up! SampleCon 2021 Edition

After 18 months of virtual interactions due to COVID-19, market researchers and industry insiders reconnected in-person this month in sunny Pasadena, California, for SampleCon 2021. Held at the luxurious resort, "The Langham," it was the best way to bring the conference back and regain a sense of normalcy.

Key Takeaways from SampleCon

From day one, you could hear and feel the excitement of new trends in the online sample industry. The consensus – business is good. (more…)

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How Market Research Is Leading the Way In The Post-Truth Era

Prior to The Scientific Revolution and subsequent Enlightenment, most “Truth” derived from a higher power, custom, or superstition. The world was flat. Doctors didn’t need to wash their hands, and cats did the devil’s work. The Scientific Method dispelled those notions. We have benefited as a society from the progress that science and reason have enabled.

Science and reason, however, do not have a monopoly on “Truth.” Appeals to emotion often feel like truth, and it turns out that we, as humans, are pretty bad at telling the difference between objective truth and emotionally derived “truth.” (more…)

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Infographic - ThinkNow Diversity & Inclusion: Brands and Consumer Purchase Intent report

Companies en masse stepped up in 2020 decrying racism in America. But have those public declarations resulted in systemic changes in their diversity and inclusion practices, and how are consumers responding to those changes? To answer that question, ThinkNow conducted a nationally representative survey of Americans to understand the impact of companies that demonstrate a commitment to diversity and inclusion and how consumers voice their approval or disapproval of those companies with their wallets. (more…)

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The Business Case for DEI Makes Cents, But Are You All In?

At this point, the business case for diversity, equity, and inclusion is a no-brainer. Not only is it a moral obligation, but research suggests maintaining a diverse and inclusive workforce improves business outcomes and financial performance. So, essentially, implementing DEI initiatives within your organization is common sense and just makes cents, right?

Yet, many firms fail to look at how DEI supports the overall business strategy. (more…)

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Data & Storytelling: Lifting the Voices of Underrepresented Groups

The symbiotic relationship between data and storytelling has emerged as a powerful tool for diversity and inclusion initiatives within companies. Post-2020, organizations are now prioritizing D&I under mounting pressure from employees and other stakeholders demanding representation within the workplace, product and service offerings, and marketing and advertising.

Storytelling is the catalyst for change. It creates intentional moments of intimacy that enable people to learn more about one another and appreciate similarities and differences. (more…)

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