100% electric vehicles are fantastic. They’re zippy, require less maintenance, save money on gas and are generally pretty cool. Given these attributes, it might seem logical to assume that every new car buyer would opt for an electric vehicle (EV). Yet only 5.8% of vehicles sold in the U.S. in 2022 were electric, and 94.2% of brand-new cars sold last year were not. Why?
As part of our Sustainability Study released in April 2023, ThinkNow conducted a nationally representative quantitative survey of 2,050 Americans and probed their reasons for buying or rejecting EVs. Here is what we found:
Cost is the single largest barrier to EV adoption. The lowest cost internal combustion engine (ICE) vehicle currently on the market has an MSRP of $17,650. Over two dozen ICE vehicles are available for under $25,000. Meanwhile, General Motors announced that it was discontinuing the lowest-cost EV on the market, the Chevy Bolt (MSRP $25,600), in favor of producing higher profit-margin pickup trucks. Tax credits for EV purchases help, but they're limited to U.S. produced vehicles, and the low-cost options on that list are scarce. For EV adoption to take off, it has to be accessible to all car buyers, not just high-earning early adopters.
After price, charging is the next big barrier to purchasing EVs. Thirty-four percent of respondents said they wouldn't purchase an EV because they do not have charging available at home or work. This aligns with the 36% of American households living in rental properties less likely to have on-site charging than single-family homes. Public charging is part of the solution, but the availability of public charging varies considerably by city and state. Even in states with relatively high levels of EV penetration, like California, there are cities without a single non-Tesla public charging station (I'm looking at you Mammoth Lakes, CA). The U.S. currently has 56,256 charging stations with around 147,700 individual charging ports. Still, McKinsey & Company estimates that if the U.S. wants to reach the goal outlined in the Infrastructure Investment and Jobs Act recommending that 50% of all vehicles sold yearly be zero-emission by 2030, it will likely need 1.2 million public and 28 million private EV charging stations. It's important to note that this number falls short of what is required for achieving 100% EV adoption.
The following three barriers to EV adoption in our survey were "I don't know enough about them," "They take too long to charge" and "I don't think they're good for the environment." These three issues can be countered by better communicating the benefits. EV owners spend a lot less time charging their vehicles than people spend at gas stations. Most non-EV owners don't realize EVs typically charge overnight 2-3 times a week. Plugging and unplugging an EV takes less than 30 seconds. So EV owners spend fewer weekly minutes physically charging than ICE vehicle owners spend standing in front of gas pumps.
EVs are also unequivocally better for the environment than gas-powered vehicles. Most arguments suggesting otherwise are premised on faulty assumptions. One argument states that the electricity produced to charge EVs is worse for the environment than gasoline. While coal is still responsible for about 20% of U.S. power production, it is rapidly being replaced by wind and solar. Even accounting for current coal and natural gas-powered electricity emissions, research shows that an EV is typically responsible for lower levels of greenhouse gases (GHGs) than an average new gasoline car. Battery manufacturing is also frequently cited as being bad for the environment because it takes energy to mine Lithium and manufacture batteries. Here's a comparison of a typical gas-powered car's lifetime greenhouse gas emissions and a 300-mile range EV.
Perceptions of EVs also vary by generation and ethnicity. Communication campaigns must address knowledge gaps within multicultural segments to ensure the successful adoption of electric vehicles (EVs). These communities may have limited exposure to information about EVs compared to other racial groups. For instance, our multicultural research indicates that Asian Americans, in particular, are more prone to experiencing range anxiety compared to other groups which may make them less likely to adopt EVs.
Making EVs more affordable and expanding charging infrastructure will help accelerate the transition to a greener transportation system. Clear and accurate communication about EV charging times and their environmental benefits is also essential in dispelling misconceptions and encouraging broader acceptance.
Policies must consider that renters and people of all income levels and ethnicities buy cars. EVs can't be playthings for the well-to-do and pipe dreams for everyone else. Addressing these challenges and promoting EV adoption is crucial for achieving the sustainable and environmentally friendly transportation system the U.S. and the world needs.
The earth isn’t having a good 21st century. In terms of environmental health, the planet is deteriorating across all metrics, and most governments worldwide have failed to address this issue adequately. Politicians may be more willing to push for substantive policies on issues like climate change if they feel their constituents would support them, but they need the data. So, to commemorate Earth Day and Arbor Day, ThinkNow conducted a nationally representative quantitative consumer research study to identify sustainability policies that Americans support and to highlight their views on environmental concerns.
Download the study here.
Environmental concerns vary significantly by generation. For example, when asked about the importance of personally using renewable energy, 46% of Millennials said it was important, very important or extremely important (Top 3 Box response on a 10-point scale), whereas only 29% of Baby Boomers and 32% of Gen Z agreed. Millennial Americans were more likely to support and engage in every sustainability measure we asked about.
Millennials were also more likely to say they personally engaged in sustainability practices more than the general population and that those practices positively impacted the world.
However, sustainability can be expensive. Some policies increase the cost of goods and services, which is often cited as a reason politicians choose not to pursue them. But Millennials are willing to shoulder the expense more so than any other generation, with Gen Z a close second.
Some attitudes and behaviors surrounding sustainability appear to be influenced by ethnicity. Eighty-eight percent of Asian Americans, for example, say they take shorter showers to conserve water, whereas only 77% of non-Hispanic Whites say they do that. Non-Hispanic Whites were most likely to say they buy used/thrift items at 76%, while only 61% of Asian Americans were thrift shoppers.
Among the different ethnic groups, African Americans displayed the lowest level of concern regarding the planet's future, with only 68% expressing worry. On the other hand, Hispanics had the highest level of anxiety, with 76% expressing concern. This discrepancy could explain why Hispanics are also the group most willing to shoulder the financial costs associated with sustainable practices.
Income level is key in predicting an individual's likelihood to support or engage in sustainability practices. Opting to go green can get expensive, which explains why only 34% of individuals earning less than $40K per year believe that personally using renewable energy is important, in contrast to 50% of high earners who do. Additionally, certain practices, such as growing one's own food, are more feasible for individuals living in single-family homes than those residing in multi-unit buildings.
The infrastructure bill passed in 2021 aims to increase the number of electric vehicles (EVs) on the road. However, 52% of our representative sample said they would not buy an EV in the future. This presents a problem if the U.S. hopes to reduce its reliance on fossil fuels. At 64%, the main reason survey respondents gave for not planning to purchase an electric vehicle was cost. EVs are more expensive than their gas-powered counterparts. Range, on the other hand, was a barrier a few years ago, but only 15% of respondents cited that as a reason today. A lack of charging accessibility was the second most likely reason respondents would avoid EVs, with 34% stating they had nowhere to charge at work or home and an equal 34% stating there aren't enough charging stations.
Sustainability and environmental concerns are becoming increasingly important to Americans, particularly younger generations. Millennials and Gen Z are more likely to support and engage in these practices, even if they come at a cost. The passage of the infrastructure bill in 2021 represents progress in decreasing our reliance on fossil fuels. However, the cost of purchasing an electric vehicle remains a significant obstacle for many Americans. To effectively address environmental degradation, policymakers must consider their constituents' attitudes, behaviors, motivators, and barriers when formulating policies to tackle this crucial issue. Further action is necessary to ensure that sustainable solutions are accessible and feasible for all.
Black Americans are key drivers of American popular culture both as creators and consumers. Their artistic endeavors and media consumption help drive the $720 Billion media and entertainment economy. As part of The Black Consumer Project, our four-part consumer research series, we looked at specifics of how Black Americans engage with media and entertainment. The results highlight how influential the segment truly is.
Most Americans engage with some form of media daily. However, Black Americans consume significantly more media and entertainment content than non-Black Americans. For example, non-Blacks watch an average of 2.6 hours a day of streaming services compared to 3.6 for Blacks. Blacks also over-indexed in consumption of broadcast TV, online gaming, listening to music and podcasts and engaging with others on social media. Not only do they watch more and listen more, but they’re also more engaged while doing it for most activities. Forty-nine percent of Black Americans say they’re fully engaged while listening to music vs. 40% of non-Blacks, and 57% say they’re fully engaged while watching streaming services vs. 54% of non-Blacks.
Blacks and over twice as likely to follow the NBA. Interest in both these sports is higher among Blacks at the college level as well. Black Americans were also more likely to follow boxing and track and field. They showed less interest than non-Blacks in baseball or NASCAR but were about equally as interested in Major League Soccer (MLS). Interest in following all sports increased with income, especially for sports like soccer, tennis and golf.
Online gaming hasn’t always been a safe space for women and people of color. That is not surprising, considering a survey conducted in 2021 by the International Game Developers Association found that only 30% were women and only 4% of game developers in the U.S. identify as Black. This has led to a dearth of Black protagonists in games dominated by White males.
Even so, Black Americans are gamers. Being six years younger than the national median age helps boost their participation in gaming-related activities. They play differently, though. Black Americans are more likely to play video games in-person and with friends and family than non-Blacks, and they’re also slightly more likely to play on a gaming console and less likely to play on a PC.
When watching others play, they are more likely to go to YouTube and less likely to watch on Twitch.
Black Americans were instrumental in defining American music, dance, fashion and more. They are now helping shape online content. Sixty-two percent of Black Gen Z and 66% of Black Millennials have created or posted original content online in the past 30 days. The most popular site for online content creation among all ethnic groups is still Facebook with Instagram coming in second. Black creators, however, are less likely to post on Facebook (64% vs. 70%) and more likely to post on YouTube (39% vs. 28%) and equally likely to post on Instagram (47% vs. 48%).
Black Americans are monetizing their online content at similar rates as non-Blacks with Black men leading the way at 41% monetizing. Among those not currently monetizing, Black respondents were more likely to say they would monetize in the future.
Black American creators have pushed the boundaries of our cultural landscape, while Black consumers have helped to shape the tastes and trends of American pop culture. While Black consumers are more likely to engage with media content than non-Blacks, their participation cannot be taken for granted. They are hungry for culturally relevant content and gravitate towards outlets that deliver. Among streaming services, Peacock launched with shows like Bel-Air and The Best Man which drew in Black audiences, especially Gen X, which caused it to over-index among Black viewers.
However, platforms that stream online gamers, like Twitch, haven’t done a good job of stopping racist harassment prompting Black audiences to gravitate towards YouTube and other platforms. As we move forward, it is important to continue to celebrate and amplify the contributions of Black Americans to American culture and to create opportunities for their voices to be heard and their stories to be told.
Click to watch The Black Consumer Project here.
Celebrations are positive ways for communities to connect and families to bond. How we celebrate differs by ethnicity, values, traditions, and even geography. In honor of Black History Month, ThinkNow conducted a national study of U.S. adults to understand Black Americans’ attitudes and behaviors toward holiday celebrations and traditions and how they compare to other demographic groups. This report is one in a series of reports examining how Americans celebrate popular holidays throughout the calendar year. Here’s what we found.
Civil rights holidays such as Martin Luther King Jr. Day and Juneteenth are celebrated by 50% and 39% of Black Americans, respectively. This compares to 12% of non-Black Americans who celebrate MLK Day and 7% who celebrate Juneteenth. Black respondents indicated they were most likely to spend time with other family members on civil rights holidays. Click To Tweet
Twenty-two percent report attending parades on MLK Day, and 26% prepare a special meal for Juneteenth.
Juneteenth is the first new federal holiday since 1983 when Martin Luther King Jr. Day was enacted. While only 12% of the Total Market celebrates Juneteenth, growing pressure from consumers on brands to be more inclusive has stimulated interest in this holiday since 2020.
Despite racial divides and systemic inequities Black Americans face in this country, they celebrate patriotic holidays at surprising rates. Over 60% of Black Americans celebrate the 4th of July, which is on par with non-Black Americans. Black Americans, however, are more likely to celebrate Memorial Day (45% vs. 35%) and Presidents’ Day (28% vs. 20%) and slightly more likely to celebrate Veterans Day (29% vs. 25%) than non-Blacks. Most Black Americans celebrate the 4th of July by gathering with family and friends (73%) and preparing a special meal (40%). Memorial Day is also an occasion to gather with friends (56%).
Black Americans’ history with patriotic holidays is complicated, however. Click To Tweet
The idea of celebrating the independence of a nation at a time when the vast majority of Blacks were enslaved rang hollow and still does for some today. Or when history neglects to tell the story of thousands of Black Americans in Charleston, South Carolina, who paid tribute to fallen Confederate and Union soldiers in one of the earliest Memorial Day observances. Over time, these stories have been written out of history books and replaced with commercialism. Today, Presidents' Day is more known for mattress and appliance sales than the first president’s birthday. Perhaps holidays like Memorial Day over-index with Black Americans because they celebrate individuals over the nation as a whole.
Halloween was one of the lesser celebrated holidays among Black Americans, with only 40% celebrating compared to 49% of non-Blacks. Relatedly, about 60% of Black Americans identify as Christian when asked about their religion. Christians have a divided perspective regarding Halloween festivities, as shown by the nearly equal halves of those who do and don’t celebrate. Among Black churchgoers looking to join the holiday fun without the pagan elements, “Trunk or Treat” events have become popular, including trick or treating in a church environment with non-threatening costumes and no bubbling cauldrons. Interestingly, Black Americans are only slightly more likely to celebrate Good Friday and Easter than non-Blacks (44% vs. 41%).
Black Americans are more likely to celebrate certain holidays, like the 4th of July, alone (21% vs. 10%), according to the research, while non-Black Americans were more often celebrating with partners since only 30% of Black Americans are married vs. the national average of 48%. This, however, leads to more time spent with their extended families. For example, 59% of Blacks celebrate July 4th with other family members vs. 45% of non-Blacks. This was also true on military and civil rights holidays, with nearly half of Black Americans celebrating Juneteenth by getting together with other family members on that day.
Most spending occurs around Christmas with purchases averaging $439 for Blacks and $469 for non-Blacks. Thanksgiving and Mardi Gras are also very popular spending holidays in the Black community with spending averages around $222 and $167, respectively. Halloween spending of $153 for Black Americans is slightly less than the non-Black average of $161.
When it comes to holidays, Black Americans are surprisingly patriotic. They may be a minority in the U.S., but they have more in common with non-Hispanic Whites than Hispanics or Asians when celebrating America and lead the nation in commemorating civil rights holidays. Their religious affiliation makes them more slightly likely to celebrate Easter than the average American, but it also makes them less likely to celebrate “pagan” holidays like Halloween.
Understanding these dynamics is key to providing goods and services that have the potential to make celebrations memorable for the 47 million Black Americans in this country who wield 1.4 trillion dollars in spending power.
You can download the full report here.
Black Americans have historically had a strained relationship with the U.S. healthcare system. Insufficient access to quality care and affordable medication, negative health outcomes, and inadequate cultural competency have defined healthcare delivery for People of Color for many years. How Black Americans view their own health, however, differs. To gain a deeper understanding of Black Americans' views on health and well-being, ThinkNow and Quantasy + Associates conducted a multi-wave study on the current state of Black Americans. This wave's findings suggest Black health is more encouraging than the prevailing narrative implies.
While the disparities mentioned above are real, and the rate of uninsured Black adults is slightly higher than the general population, they are more likely to say they have the support they need to manage their health than non-Blacks (73% vs. 70%). In fact, Black Americans rate their current state of health on par with non-Black Americans. Seventy-nine percent believe their state of health is good compared to 76% of non-Blacks. Black Americans are also more likely to claim that being healthy is something they're intentional about, with 72% stating that being healthy is something they work hard at compared to 66% of non-blacks. Being healthy was also more likely to be mentioned as a life goal in this community, and that desire increases with education and income.
Black communities have strong cultural traditions of healing and wellness. The use of alternative and complementary medicine is popular regardless of income or health coverage status. When given a choice, 57% of Blacks prefer to use natural remedies over prescription medication compared to 49% of non-Blacks. This does not mean, however, that they aren't aware of prescription drug options since 63% state they pay attention to advertising about health and medications compared to 52% of non-Blacks.
Black men have some of the worst health indicators among racial and ethnic groups in America. They don't, however, view their own health negatively. Their positive attitude may be counter-productive since they're less likely to visit doctors than Black women. Fifty-three percent of Black men state that they only see doctors when they're sick vs. 43% of Black women. They are also more likely to state that good health runs in their family (57%) than Black women (38%). This optimism may influence their decisions on whether to seek the preventive or early care needed to improve health outcomes.
Black Americans are prioritizing their mental and emotional well-being. They are more likely than non-Blacks to "completely agree" that mental health is a significant part of overall health (58% vs. 50%), and Black women are especially attuned to the importance of mental health with 63% in complete agreement that it's significant. There also appears to be less stigma in seeking medical help for mental health issues with 48% of Black respondents stating they're comfortable doing so vs. 42% of Whites, 36% of Hispanics and 27% of Asians. Additionally, Blacks are more likely to state they know what they need to do to stay mentally healthy than non-Blacks.
Black Americans are on par with other segments in understanding the components of a healthy diet. Seventy-seven percent choose fruits and vegetables when looking for healthy food, which is the same percentage as non-Blacks. They are slightly less likely to go for 'low sugar or sugar-free' products, but they shift to this more with age. Younger generations were more inclined to look for fortified, keto or high protein, low carb, and plant-based/vegan products. Rates of exercise were also similar to non-Blacks though they are slightly less likely to do cardio exercise and slightly more likely to engage in team or competitive sports.
Despite prevailing systemic obstacles, the Black community is taking ownership of its health outcomes and seeking to stay healthy. Black Americans increasingly rely on natural and plant-based approaches to wellness, prioritizing mindfulness and valuing mental and spiritual well-being. Marketing to this segment should be grounded in these truths and focused on preserving health, which aligns with Black Americans' optimism, as much as preventing and treating illness. By listening to and embracing Black voices, we take a positive step toward achieving health equity in the U.S. that serves the entire community's needs.
The 2022 World Cup is scheduled to run from November 20th till December 18th. The tournament was moved from its usual June/July slot because of the intense summer heat in host-country Qatar. The temperature, however, is not the only heat surrounding the tournament. Human rights abuses by the firms building the stadiums and infrastructure to host the event have gotten as much, if not more, coverage than the qualifying matches that lead up to the tournament. Qatar's laws against homosexuality are also creating tension at a time when World Soccer is trying to become more inclusive.
These controversies, however, do not appear to have diminished fans' interest in the quadrennial event, especially here in the U.S., with athletes returning to the tournament after failing to qualify in 2018. This, along with an overall increase in interest in soccer in the U.S., will likely result in strong viewership. To gauge interest in the tournament and measure how the controversies might affect viewers' opinions of sponsors, we conducted a nationally representative survey of 1,550 respondents. We found that 44% of U.S. adults are either somewhat or very likely to view at least some matches. This is an improvement over the last time the U.S. qualified for the tournament, when 37% of respondents in our 2014 survey said they would be watching.
Download the report here.
As usual, Hispanics are the most likely to say they will tune in. Mexico's national team, Argentina, Ecuador, Uruguay, Costa Rica, and (technically not Hispanic) Brazil, will be playing in the tournament. Those teams, along with Team USA, are expected to draw Hispanic viewers who would like to see the FIFA World Cup Trophy return to the Americas.
Forty percent of Millennials are soccer fans. They are twice as likely to be a soccer fan than Gen X and 25% more likely than Gen Z. Major league soccer matches in Atlanta, Seattle and Cincinnati regularly draw larger crowds than baseball games. Millennials are also the age group most likely to watch the World Cup.
When asked how they plan to watch, streaming edges out broadcast television by 52% to 48%. This holds true across racial groups, except for Hispanics who are slightly more likely to view on T.V. (56% vs 54%).
The only group to report a higher likelihood to watch games on regular T.V. over streaming are Baby Boomers at 69% vs. 34%. The rise in streaming's popularity is evident across all types of content. Sports, however, has been a holdout in that the major networks are generally viewed as the best place to view live events. However, the fact that the World Cup audience skews younger is bolstering streaming over broadcast. Fox Sports and Telemundo and their respective streams have the U.S. broadcast rights for the U.S. Likely viewers, however, are not yet aware of that since 52% of respondents said they would watch on ESPN vs. 35% on FOX and 21% on Telemundo.
Awarding the World Cup to Qatar has been controversial. Accusations of bribery being the reason the tournament was awarded and the fact that the country could not host the tournament in the summer because of excessive heat are concerning but their poor human rights record has garnered the most attention. Building the soccer stadiums in a country with summer highs of 108/109 °F and weak worker protections has caused the death of 6,500 foreign workers. Additionally, homosexuality is illegal in Qatar and punishable by up to three years in prison and death under sharia law for Muslims. This has led some brands who normally sponsor the tournament to pull out of this year's event. Others have issued statements condemning the human rights abuses but have stopped short of pulling their sponsorship.
Fans, however, generally support brands that sponsor the World Cup. Fifty percent say that sponsorship positively impacts their impression of the brand while only 7% say sponsorship would negatively impact their opinion. Negative opinion towards sponsorship is in the single digits across all demos except for Gen Z. 22% of Gen Z say that sponsoring the World Cup this year would diminish their perception of a brand.
While controversy surrounds the 2022 Qatar World Cup, viewership in the U.S. is likely to remain strong and the potential for backlash against sponsoring brands will remain low. The fact that it will be played in the fourth quarter makes it difficult for brands to stay away since it's when most Holiday ad spending takes place. However, brands that choose to sponsor World Cup events this year should also demonstrate their support of the LGBTQ+ community and workers' rights to make it clear where they stand.
In a time when U.S. viewership of international sporting events like the Olympics is declining, more attention will be placed on the expanding World Cup audience. Americans will be tuning in, or more precisely, logging on. Brands that care about staying relevant need to be there with them.
Download the report here.
ThinkNow recently fielded a comprehensive quantitative study that compared attitudes and behaviors related to health and wellness among minority groups. After reviewing the survey results, I assumed I would write a blog about mental health issues impacting Black or Hispanic Americans. While there were certainly findings that I could have written about among those groups, the results that really struck me were specific to Asian Americans. The Asian American narrative usually revolves around the model minority myth promoting positive stories about education and financial success. However, mental health in the Asian community does not get as much press. The findings were eye-opening.
Statistically, Asian Americans are doing well collectively when it comes to educational and financial attainment. However, our data shows they lag other ethnic groups in seeking mental health services when needed.
Seeking help for oneself runs contrary to the collectivist ideal in Asian culture of placing the needs of others and society before one’s own. This is true in both East and South Asian cultures. The belief is so ingrained that some segments of the Asian American community, especially the foreign-born, don’t have the language to discuss mental health issues. They, instead, think of mental ailments as a physical condition without considering possible psychosocial origins. The concept of mental health was developed in the U.S. and Europe and mainly used western cultural concepts in diagnosis and treatment. The lack of connection to mental health awareness shows up in the data where most Asian Americans surveyed stated not perceiving mental health as a significant contributor to overall health and well-being.
Even when they recognize they might need help with mental health issues, Asian Americans are less likely to feel comfortable seeking that help.
Suicide is the leading cause of death among Asian American young adults ages 15-24. Asian youth can become overwhelmed by the expectations to succeed. Although the model majority myth may have its origins in Asian immigrants’ desire to succeed in the U.S., it is perpetuated in mainstream culture by teachers, business leaders, comedians, and the media. Asian students may perceive struggling with school pressures as letting both their parents and society down. Without good examples of what self-care looks like, fewer than 20% of Asian Americans know what to do to keep themselves mentally healthy.
Since fewer Asian Americans currently seek mental healthcare compared to other groups, they are less likely to see other people like them in places that could help them, such as student health centers or clinics. This inadvertently confirms their belief that they don’t belong there. Recognizing this disparity is the first step toward creating inviting spaces for Asian Americans to seek mental health services. Language is not as much of an issue for Asian youth but is a real barrier for older, foreign-born groups. Having in-language material and resources available can be lifesaving.
Training healthcare providers to recognize the additional barriers their Asian American patients may be experiencing can also help increase the uptake of services in this demographic group. Healthcare workers must be culturally competent, understanding the nuances impacting their Asian American patients’ decisions.
The model minority myth requires society at large to perpetuate it. Reflecting on our beliefs about what a scientist, artist or carpenter looks like can help open more doors for Asian Americans struggling to conform to certain ideals. Also, asking Asian Americans “where they’re from” is still far too common. What seems like an innocent question to get to know one better actually “others” that person for it makes assumptions about what an American should look like.
Finally, normalizing mental healthcare as something everyone in society can benefit from is vital. By sharing our own challenges, we can inspire Americans of all ethnic backgrounds to accept mental healthcare as an integral part of a well-rounded healthcare routine.