Los Angeles is entering a three-year period unlike anything in marketing history. Between the 2026 World Cup, 2027 Super Bowl, and 2028 Olympics, billions in brand investment will flow through a single city. But while the attention and spending will be unprecedented, most marketers are still planning for L.A. using outdated assumptions.
ThinkNow’s new study, The World in One City, challenges those assumptions. The data shows that Los Angeles is not just diverse. It is structurally, culturally, and demographically different from any other U.S. market. And in 2026, brands who fail to recognize these differences will waste significant resources.
Key findings:
If your brand treats L.A. like any other market, you will miss what truly drives cultural relevance and performance here. The city already lives in the demographic future the rest of the country is moving toward.
The complete findings are available in ThinkNow’s new strategic mini-report, including:
Download the report to see the real Los Angeles, and to build campaigns that perform in 2026 and beyond.
For years, multicultural marketing was treated as an add on. Something layered onto a broader strategy. But in a country where diversity is now the engine of growth, that approach is no longer enough.
In this episode of The New Mainstream Podcast, Mario Carrasco speaks with Arnetta Whiteside, SVP, Multicultural Consulting, Publicis Media at Publicis Groupe, about how brands must rethink culture, representation, and who truly holds power in the marketing ecosystem.
The conversation closely aligns with ThinkNow’s 'The World in One City' initiative, which positions Los Angeles as the place where cultural, identity, and consumer behavior shifts appear first, before spreading across the United States.
One of the key takeaways from the episode is the distinction many brands still miss. Representation is not just about who appears in ads. It is about who shapes the insights, who defines strategy, and who makes decisions.
Arnetta emphasizes that when communities are visible but not influential, brands lose credibility. That disconnect leads to weaker engagement and declining trust.
This mirrors what ThinkNow sees in Los Angeles, where only a minority of residents feel brands represent them accurately, despite the city’s outsized cultural influence on the rest of the country.
Another central theme is that culture can no longer be treated as a niche. In markets like Los Angeles, identity is layered, fluid, and contextual. People move between communities, languages, and cultural signals daily.
Brands still relying on rigid demographic frameworks are optimizing for a consumer that no longer exists. Those that treat culture as an operating system, not a campaign, are building lasting relevance.
The episode also makes one thing clear. Choosing not to adapt is no longer neutral.
When brands fail to understand the communities driving growth, they lose legitimacy. When lived experience is absent from strategy, attention fades. And when cultural complexity is ignored, competitors move faster.
The episode closes with a clear message. Inclusion is not just a value. It is a business advantage when backed by structure, data, and informed decision making.
Listen to the full episode of The New Mainstream Podcast with Arnetta Whiteside and explore how culture, power, and representation are reshaping marketing in the United States.
In this episode of the podcast, Mario Carrasco sits down with Carlos Guerrero Anderson, a strategic insights leader whose career spans entrepreneurship, healthcare market research, and now patient advocacy within a nonprofit organization.
Carlos’s story is a clear example of how insights expertise can move beyond business outcomes and become a force for meaningful social impact.
Originally from Venezuela, Carlos built a successful career in market research before moving to the United States. For years, he helped brands and organizations better understand their audiences and make data-driven strategic decisions.
But his professional path took a pivotal turn when he chose to apply that expertise to something deeply personal and urgent: health equity.
Today, Carlos is part of the Hairy Cell Leukemia Foundation, where he has transformed his background in insights into a mission-driven role focused on amplifying the voices of patients living with a rare disease and ensuring their experiences are seen, understood, and represented.
One of the key themes in the conversation is how traditional research often overlooks small, diverse, or medically vulnerable communities.
Carlos explains why, in the context of rare diseases, collecting data is not enough. True understanding requires listening to emotions, cultural barriers, access challenges, and structural inequities that directly affect patients’ lives.
In this space, insights are more than numbers. They are stories, contexts, and decisions that can influence diagnosis, treatment, and quality of life.
Throughout the episode, it becomes clear that representation is not an abstract concept. In healthcare, it can determine whether patients feel invisible or truly supported.
Carlos shares how his work helps bridge the gap between institutions, physicians, researchers, and patients by using data with empathy and purpose. It is a powerful lesson for anyone working in research, marketing, or strategy.
Listen to the full podcast episode to discover how insights can change lives, not just strategies.
Alcohol consumption in the United States continues to evolve, shaped by health concerns, economic pressure, and changing social norms. ThinkNow’s 2025 Alcohol Consumption Report, based on a nationally representative survey of U.S. adults age 21+, offers a clear picture of how, where, and why people are drinking today—and how those behaviors vary sharply by generation and cultural background.
Download the full report here.
Across generations, Millennials stand out as the most active alcohol consumers. They are the most likely to drink weekly or more often and show the highest participation across nearly every beverage category, including beer, wine, cocktails, hard liquor, and hard seltzers. Unlike older cohorts, Millennials’ drinking occasions span both everyday relaxation and special celebrations, reinforcing their role as the industry’s most versatile consumer segment.
Gen X follows closely behind in frequency, while Boomers show steadier, less variable habits. Gen Z, in contrast, is notably less likely to drink frequently and more likely to report cutting back altogether.
Regardless of age or ethnicity, alcohol consumption is now primarily an at-home activity. Nearly three-quarters of drinkers say they most often consume alcohol at home, far exceeding restaurants, bars, or social gatherings. This shift reflects lasting changes from recent years, including cost control, convenience, and lifestyle reprioritization.
While Millennials remain the most likely to associate drinking with celebrations, Gen Z is the least likely to drink at home, suggesting a looser attachment to alcohol as a routine behavior rather than a default social accompaniment.
A critical takeaway from the report is that moderation is rising. More adults report decreasing their alcohol consumption over the past year than increasing it. Health and financial considerations dominate the reasons for cutting back, with improvements in physical health and saving money cited most often.
These motivations vary by age. Younger adults, especially Gen Z, are more likely to consciously reduce consumption, while Boomers largely report no change, indicating that habits stabilize with age.
Among Millennials specifically, avoiding hangovers is a disproportionately strong driver of reduced drinking, highlighting growing awareness of alcohol’s short-term physical costs even among heavy participants.
For those who are drinking more, stress is the dominant factor. Roughly half of adults who increased their alcohol consumption cite stress or anxiety as the primary reason, followed closely by discovering new beverages they enjoy. Socializing more often and having greater disposable income also contributes to a lesser extent.
This contrast, health-driven reduction versus stress-driven increases, underscores the polarized role alcohol continues to play: both a potentially unhealthy choice and a coping mechanism.
About half of alcohol consumers say their preferences have changed in the past year, whether in brands, flavors, or beverage types. These shifts are most pronounced among younger consumers, particularly Gen Z and Millennials, who are far more likely than older adults to experiment.
Two-thirds of drinkers overall say they are open to trying new brands or flavors, but openness declines sharply with age. Boomers overwhelmingly prefer familiar options, while Millennials and Gen X occupy a middle ground between exploration and brand loyalty.
When buying alcohol, trusted brands and social enjoyment matter most across the board. Affordability, alcohol content, and perceived quality also rank highly. However, Millennials consistently evaluate more factors than any other generation, placing greater emphasis on brand prestige, recommendations, packaging, and trend relevance.
This suggests a more complex decision-making process, where functional attributes and social signaling intersect, especially for younger and mid-aged consumers.
Just over one-third of alcohol consumers say global events, including economic shifts or trade changes, have a moderate or significant impact on their access to or preference for imported alcohol. Sensitivity to global influence is highest among Asians, Gen Z, and Millennials, indicating that international supply chains and pricing dynamics increasingly shape consumer choice.
Alcohol consumption in 2025 is defined by moderation, experimentation, and context. Consumers are not abandoning alcohol, but they are thinking more carefully about when, why, and what they drink. Health concerns are pushing behavior in one direction, while stress and discovery pull in another. For brands and retailers, understanding generational and cultural nuance is central to staying relevant in a market that is becoming more selective, more intentional, and more fragmented.
Download the full report here.
Holiday 2025 is shaping up to be a year of early planning, tighter budgets, and strategic channel shifting, and Hispanic consumers are at the center of this transformation. A national survey of 600 adults, including 300 Hispanics and 300 Non-Hispanics, uncovers how economic pressures, DEI pullbacks, and rising household costs are reshaping holiday behavior across the country. The data reveals that Hispanic shoppers are changing behavior more quickly and more decisively than their Non-Hispanic peers, which creates both challenges and opportunities for brands trying to reach these high-value households.
Download the full report here.
Three out of four Hispanics say their everyday spending has changed since the start of the year. This is significantly higher than Non-Hispanics. Cost sensitivity is driving widespread behavior changes. More than six in ten Hispanics are cooking at home more often, cutting back on dining out, and choosing lower cost or secondhand alternatives. Budget adjustments are strongest among bilingual and Spanish dominant households, which are also the groups most likely to adopt new savings tactics and switch retailers.
Over the past six months both Hispanics and Non-Hispanics have shifted toward free media, but Hispanics are leading the migration. Cancellations of paid streaming platforms are more common among Hispanic households, especially Millennials and bilingual respondents. YouTube, social media, and free video services show rising engagement. Millennials have the highest rate of switching, reinforcing that mobile first video first environments remain essential for effective holiday advertising.
Christmas, Thanksgiving, and New Year’s Eve remain universally celebrated, but Hispanic cultural traditions play a strong secondary role. Nochebuena, Día de Muertos, Las Posadas, and Three Kings’ Day show high participation among Hispanic respondents, which expands the holiday window for marketers seeking season-long engagement.
Holiday shopping begins early for many Hispanics. Nearly 30 percent of bilingual consumers begin shopping by July and Spanish dominant shoppers peak in November before Black Friday. Gen X consumers are the most likely to start early across both ethnic groups.
Spending intent is another differentiator. Hispanics plan to spend an average of 702 dollars on gifts compared to 616 dollars among Non-Hispanics. Twenty five percent of Hispanics expect to spend 1,000 dollars or more. Larger households and buying for more children contribute to these higher totals.
Amazon, Temu, eBay, Walmart, and Target continue to lead among all segments. Hispanics show a stronger mix of channels. They are more likely than Non-Hispanics to shop at department stores and discount stores, yet they also report a stronger shift toward online shopping compared to last year.
Smartphones are the primary device for holiday purchases across segments, especially among younger Hispanics. This indicates that frictionless mobile checkout is no longer optional. Buy Now Pay Later is also used at higher rates among Hispanics, particularly bilingual Millennials and Gen X.
Price is the top influence for holiday shopping decisions, followed by product quality. Hispanics show higher responsiveness to offers and rewards programs. Free shipping, coupons, and loyalty benefits are the most effective promotional levers.
Discovery patterns also differ. Hispanic consumers rely more heavily on family and friends, YouTube, social media, and in-store displays for ideas. Millennials, especially bilingual Hispanics, are much more likely to use AI tools like ChatGPT when searching for gift inspiration.
Hispanics travel for pleasure during the holidays at higher rates than Non-Hispanics. Travel is largely domestic and family oriented. Millennials lead in travel intent, while Spanish dominant and bilingual consumers are the most likely among Hispanics to take trips
Nearly 60 percent of bilingual Hispanics say the race or ethnicity of influencers is important when deciding whether to trust recommendations. Millennials show similar patterns. This contrasts sharply with English dominant Hispanics and Boomers, who place less weight on cultural identity. This signals that representation continues to matter, especially for younger bicultural audiences.
Holiday 2025 consumer behavior is defined by early planning, value sensitivity, and digital discovery. To reach Hispanic households effectively during the Holiday season, brands should consider the following actions.
The 2025 holiday season will likely reward brands that understand how quickly Hispanic consumers are adapting to economic pressures and evolving digital habits. Their stronger shift toward value seeking, earlier shopping timelines, high mobile engagement, and reliance on family, social platforms, and culturally aligned influencers creates a distinct path to purchase that is not mirrored in the broader market. These households are younger, larger, and more active across retail channels which positions them as a critical growth audience for retailers and advertisers. Brands that meet them with relevant language, compelling offers, and mobile friendly experiences will capture disproportionate share in a competitive season that begins earlier each year.
Download the full report here.
Innovation doesn’t happen in isolation. It starts with people who build intentional systems to understand human behavior. Data and technology may power today’s marketplace, but empathy is the true differentiator that sets brands apart. Knowing what consumers buy and why, how they use it, what challenges they face, and what makes their experience better lays the foundation for strong product development and messaging that resonates.
Like engineers observing how contractors interact with building materials, product marketers must immerse themselves in the customer experience. Real insight doesn’t come from dashboards alone. It comes from listening without assumptions, observing real behavior, and engaging not just to gather feedback but to build empathy deep enough to understand what customers may never say outright.
Equally important is recognizing the cultural and demographic shifts shaping modern consumers. Hispanic representation is on the rise, more women are driving key decisions, and diverse communities are redefining what influence looks like. For product marketers, this is a call to move past stereotypes and build authentic connections with the people who use, recommend, and ultimately champion your products.
In this episode of The New Mainstream podcast, Agustin Hernandez, R&D Leader at Owens Corning, explores how empathy and cultural intelligence drive innovation and shape products that more effectively reflect consumer needs and solve real-world problems.
In 2025, immigration raids have evolved from isolated political events into a broader economic, cultural, and emotional force reshaping how Americans shop, work, and trust institutions. The ThinkNow Immigration Raids Impact Study shows that the effects extend far beyond undocumented individuals: Hispanic, Asian, Gen Z, Millennial, and even affluent U.S. households are experiencing shifts in spending, well-being, and brand expectations.
For brands, understanding this environment is not optional. It is essential for anticipating changes in demand and protecting business health.
Download the full report here.
The study is based on a representative sample of 1,500 U.S. adults, balanced across gender, ethnicity, region, and generation. This diversity allows us to capture both direct and indirect effects of immigration raids and to understand how different groups react emotionally and economically.
This breadth provides brands with a reliable foundation for strategic planning, market segmentation, and message development.
The impact is especially pronounced among Hispanic Americans, a segment whose purchasing power has reached $4 trillion in 2025—larger than India’s entire economy. Hispanic households are bigger, more multigenerational, increasingly educated (18.8% hold college degrees), and continue to drive workforce expansion: in 2023 alone they added 820,000 new workers, offsetting a decline of 560,000 among non-Latinos.
Yet this economic engine is being constrained at its core.
Forty-five percent of Hispanic households have reduced spending due to fear of ICE activities, and 44% are avoiding public places including restaurants, retail stores, entertainment venues, and service businesses. For brands, this is a clear signal that immigration-related fear is reshaping demand in categories that rely on foot traffic, discretionary spending, and in-person engagement.
Fear is becoming a measurable economic force. Nationally, 37% of Americans are delaying major purchases, and among those earning $100K+, the number rises to 45%. This means that immigration raids are not a “niche issue” affecting only certain communities; they are creating a climate of caution that slows consumption across socioeconomic groups.
Brands that misinterpret this slowdown as a marketing issue rather than an emotional and sociopolitical one risk misallocating budgets, inventory, and forecasting assumptions.
The emotional impact is profound. In just one year, pride in being American among Hispanics dropped from 77% to 54%, and belief in the American Dream fell from 66% to 44%. These declines reflect more than opinion shifts—they signal reduced optimism, which is strongly correlated with consumer spending, risk tolerance, and brand engagement.
For brands, this underscores the need for communication grounded in empathy, stability, and emotional intelligence.
Despite political polarization, public opinion on immigration is more nuanced than headlines suggest. Sixty-four percent of Americans support allowing undocumented immigrants to stay with a path to legal status, while only 29% support deportation.
This matters because consumers increasingly expect brands to reflect their values. Among Hispanics, trust in national brands has fallen sharply to just 18% positive, and 53% believe brands should publicly oppose immigration raids. In 2025, silence is no longer neutral—it is interpreted as a stance.
The emotional and financial tension is already influencing key retail moments. This year, only 17% of Americans plan to spend more during the holidays, while 25% plan to spend less. For Hispanics, the share planning to increase holiday spending is half of what it was in 2023, signaling anxiety directly tied to the immigration environment.
Brands must integrate emotional and political context into seasonal planning, not just historical purchasing behavior.
The ThinkNow Immigration Raids Impact Report 2025 makes it clear that immigration raids are not just humanitarian or political events—they are market signals. The following strategic lessons highlight what brands should do now to protect equity, maintain relevance, and build trust.
In the end, the data reveals a simple truth: immigration raids are reshaping the U.S. consumer landscape in ways brands can’t afford to ignore. Fear, identity, and cultural tension are now powerful market forces, influencing everything from daily purchases to long-term brand trust. Companies that respond with empathy, clarity, and cultural intelligence won’t just navigate this moment—they’ll emerge stronger, more relevant, and better aligned with the consumers who are defining America’s future.
For full insights, demographic deep-dives, data visualizations, and category-specific implications, download the ThinkNow Immigration Raids Impact Report 2025.