thinknow Government

Best in-class consumer insights for the public sector

  • Uncover nuances of today’s multicultural landscape.
  • Unlock unique insights that affect people’s decisions.
  • Learn how to use this information to effectively communicate with people.
Federal Contract Management Experience

Advanced Analytics and Modeling

Message Ad & Collateral Testing, Marketing Consulting & Strategy

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Center for Disease Control

Chikungunya is a mosquito borne illness that causes fever, joint pain, headache, muscle pain, joint swelling and rash. One of the main entry points into the U.S. for the virus is the porous U.S./Mexico border region. Specifically, Spanish-speaking borderregion residents that frequently travel between the U.S. and Mexico.

CDC was concerned that awareness of the virus was very low among Spanish speakers.

Prospects within the border were highly suspicious of rumors of deportation.

ThinkNow Research worked with local community organizations and within the CDC to enhance our recruitment outreach. This means, ThinkNow Research successfully conducted a series of in person focus groups along the U.S./Mexico border of bicultural and unacculturated Hispanic residents, in order to determine how best to communicate the dangers of Chikungunya to this demographic.

  • San Diego, CA
  • Las Cruces, NM
  • McAllen, TX
  • Nogales, AZ
  • El Paso, TX

Throughout weekly meetings and comparisons of findings, we worked as a team with the CDC to uncover messaging and images that affirmed a clear message with the focus group participants. The CDC was able to determine which collateral communications and overall language and visual constructions were most effective in communicating how to avoid contracting and/or spreading of the virus.

They made changes to their messaging and collateral based on our research results and distributed the new materials to healthcare centers throughout the region.

73%

of the targeted audience is now correctly informed of the Chikungunya virus.

40%

of cases decreased in the following 6 months.

Federal Certifications

SBA Certified 8 (a) Small Business Case Number 306271

  • CPUC Minority Business Owner
  • Minority Business Council Certified​

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Contract Vehicles

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Schedule 542 - Advertising & Integrated Marketing Solutions (AIMS) Contract Number GS-10F-081CA

Government Certifications

Minority Business Council, Metro DBE/SBE, CPUC

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Contract Vehicles

Contract Holder 47QRAA22D0048

  • 541910 - Market Research and Polling
  • 541613 - Marketing Consulting Services 
  • 541810 - Advertising Agencies

Faqs

Yes. Our government insights solutions experience covers a wide range of public sector clients from Federal, State, and Local municipalities and agencies.

The need for public outreach for multicultural audiences is greater than ever. From vaccine messaging to the SBA's campaign to better engage diverse and under resourced small businesses, government agencies across the board have benefitted for our unique market research capabilities.

Rest assured, we have experience handling sensitive or confidential topics.

Our government market research capabilities gives institutions in the public sector insights regarding religion, health, criminal justice, policing, education, employment, housing, transport, and personal finances.