Online Market Research

/Online Market Research
­

How COVID-19 Is Changing Consumer Behaviors

As the reality of being quarantined here on the west coast starts to settle in, we decided to process the unprecedented COVID-19 pandemic as any good market researcher would – with research. ThinkNow conducted a nationwide online survey of 500 American adults during the week of March 6-11, 2020. The sample was stratified with respect to race/ethnicity, age, gender, and US region per Census benchmarks.

[Podcast] Redefining Diversity & Inclusion Is Essential To Business Sustainability

In this episode, we examine how redefining diversity and inclusion positively impacts business performance and reveals unique opportunities for businesses to bootstrap growth. Kristin Luck, Founder of ScaleHouse and WIRe (Women in Research), discusses the pitfalls of the corporate patriarchy and ways industry, in general, can help level the playing field for marginalized groups.

The Majority-Minority Population Drives Demand For Multicultural Sample

Hispanics are on track to becoming the largest ethnic minority group in the U.S. this year. Not only does this have serious implications for the presidential election, but also for brands seeking new markets to combat stagnating sales. But it’s not just Hispanics. Population growth among African American and Asian American consumers continues to rise, as the population of Non-Hispanic Whites flatline.

SampleCon 2020 Highlights Importance of Multicultural Sample

In downtown Atlanta last week, a conference convened in which the companies represented affect all aspects of survey data, a fact that is significant as most marketers now rely on some sort of first-party data, the majority of which is gathered through surveys. SampleCon represents the entire ecosystem of the sample industry from panel research companies to incentive companies and is the only conference focused entirely on respondent sampling.

[Podcast] Growth Hacks for Minority, Women-Owned Enterprises

Latinos are the entrepreneurial engine of the U.S. economy. Latinas are starting more businesses than any other ethnic cohort and the trend isn't slowing down. Yet, despite this staggering growth, minority-owned businesses, in general, struggle to scale. Maribel Lara Senior Vice President, Head of Consulting at The Sasha Group, discusses some of the barriers minority, women-owned businesses face and shares growth hacks MWBEs can use to accelerate the growth of their firms.

March 11th, 2020|Blog, Online Market Research, Podcast, Small Business|

Education Alone Can’t Close the Racial Wage Gap

Education is often touted as the great equalizer that enables minorities from lower-income backgrounds to compete for a piece of the American Dream. Anecdotal accounts of Black or Hispanic children, from marginalized communities, “pulling themselves up by their bootstraps” and achieving great success find their way into impassioned speeches from teachers to preachers, politicians to business leaders. Data from the Bureau of Labor Statistics, however, tell a very different story.

Data Quality, Technology Key Themes at SampleCon 2020

Sample industry thought leaders, researchers, and technologists convened in Atlanta last week for SampleCon 2020, the premier market research event solely focused on respondent sampling. From breakout sessions to panel discussions, networking to product demonstrations, collectively, we all strived toward a better understanding of factors impacting the future of the sample industry and the best way to respond to them. From my seat, as both attendee and speaker, two overarching themes stood out to me: data quality and technology.

February 13th, 2020|Blog, Online Market Research, Online Panels|

‘Hispanic’ Preferred Over ‘Latinx’ By Hispanics When Describing Ethnicity

On November 1, 2019, we published a blog on Medium exploring the wide range of ethnicities by which Hispanics identify. Among them was the controversial term “Latinx.” That post quickly became the most read blog in our company’s nine-year history and went on to be cited by the Washington Post, New York Times, The Atlantic, and many other publications. The media attention garnered both praise and criticism from readers, some of whom didn’t agree with the outcome of the study so they questioned our methodology despite our accurate sample frame and weighting tactics.

[Podcast] Using the Spanish Language To Better Engage Hispanic Consumers

This podcast explores the relationship between language and brand engagement and how Fortune 500 companies can use the Spanish language to fortify their marketing assets and unlock the potential in the market through in-language campaigns. Guest: Diego Antista, CEO & Founder of Multicultural Integrated Technologies

Non-Inclusive Ad Testing: Real Culprit Behind Tone-Deaf Ads

“They should have done their market research before airing this ad.” This is a typical dig by market researchers on social media who lambast the creators of tone-deaf ads. While they may have a point, and their quip is entertaining, this ribbing is a trend that needs to stop in 2020. It’s no longer funny, nor is it helpful. Not only are brands embarrassed, but the people in the ads and the communities they represent are hurt, and that’s not okay. Besides, many of those tone-deaf ads we are snickering about were actually steeped in market research, pre- and post-tested, but failed in their execution.